Contact information

Email: service@veloaura.com

Working Hours:

  • Monday – Friday: 9:30 AM – 5:00 PM (GMT-08:00)
  • Saturday and Sunday: Closed
  • Public Holidays: Closed

Have a question before purchasing or need help with an existing order? Our support team is here to help with product compatibility, installation questions, shipping, returns, and warranty support.

Response Time

We typically respond within 1 business day.

We Can Help With

  • Product questions
  • Installation compatibility
  • Order tracking
  • Returns & warranty